Oxfordshire County Council

Reducing commuting time and expense for care workers, cutting patient waiting times – and reducing costs for the council.

Adult and children's social care accounts for more than half of Oxfordshire County Council's £318m annual budget. So it's important the figures add up when it comes to things like care worker travelling distances and patient waiting times.

With 243 care worker commuting journeys and 15,000 patient visits each year, the council wanted to discover whether its staff were working from the offices nearest their homes – and whether its offices were in the right place to serve the majority of patient referrals. It was also keen to know the best location for two additional offices.

Our location visualisation and analysis revealed that more than a third of care workers were working out of the 'wrong' office – one that was not the nearest to their home. And there was scope for reorganising patient referrals to more closely align them with the council office locations.

The service optimisation opportunities buried within the data offered scope for reducing commuting time and expense for care workers, cutting patient waiting times – and reducing costs for the council.